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What is your Cancellation Policy? Please note we are not responsible and unfortunately have no control over the weather or personal occurrences. Please reserve responsibly. Small resorts unlike chain hotels have more limited room amounts. When you make a reservation we loyally hold that time for you and no one else forsaking all other sales. Our livelihood is dependent on guests honoring their commitment. Unlike retail sale products that can be restocked, our product is time and once passed can not be sold again... Sorry but there are no refunds on short stays! A short stay is one where you leave earlier then your reserved time. Cancellations on Standard Rooms can be made up to 1 week prior to arrival date. Cancellation after that time will result in a room full stay charge. Reservations made within a week or less are absolute and cannot be canceled. Cancellation on Kitchen Suites can be made up to 1 month prior to arrival date. Cancellation after that time will result in a room full stay charge. Reservations made on a Kitchen Suite within a month or less are absolute and cannot be canceled. Group reservations are final and payment is due in full 2 weeks prior to the arrival. Cancellations can be made at least 30 days prior to the arrival date. Any changes or cancellations must be made by calling us directly. They will not be accepted by e-mail. Your credit card number is required to hold your reservation. Booking Your Vacation 3 NIGHT MINIMUM IS REQUIRED FOR ALL RESERVATIONS. Check-In & Check-Out Times Check-In is between 4:00 PM to 9:00 PM Check-Out time by 10:00 am PLEASE LET US KNOW IN ADVANCE WHEN WE CAN EXPECT YOU. As much as we would love to give you a good old-fashioned hug when you arrive, we want you to be safe and comfortable by observing Social Distancing Guidelines and reducing footprint in our lobby. Thank you for understanding! 
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Do you allow Day Visitors? Yes, visitors are welcome to be with friends and family staying with us. enjoy the beach, cook out, etc. Guests are fully responsible for their visitors conduct. Please let your guest know that property use is at their own risk. Is Daily Housekeeping provided? We are energy and environmentally conscious. UPDATE: To ensure highest level of safety of our guests and staff, daily housekeeping is replaced by a guest call when in need for extra towels/essentials drop. Can I smoke in my room? NO SMOKING OF ANY TYPE IN ANY ROOMS. This is a Michigan Lodging Law. If you smoke in a room there will be a $200.00 charge. Smoking is permitted on the property. We just ask you be courteous to other guests and dispose of your cigarette butts properly (receptacles are provided). With the new Michigan cannabis laws we ask you please consider others and use in non conspicuous areas and of course never in rooms! Bugs? - YUCK! 
Not all bugs are created equal. We can totally live with the ones that don't bite. We live in Da UP so don't be surprised and come prepared. We are surrounded by forests and various sized bodies of water. There are mosquitoes! Mayflies too - those guys are considered a nuisance but we personally think they are very cool, they don't bite, their presence not only tells us what season it is, but also confirms the quality of water of which they come from! Other bugs & critters live here too. We try our best to prevent most of those unwanted visitors from bugging you (HA see what we did there?) and work with a company that treats the entire perimeter of our resort on a regular basis but we cannot completely prevent bugs from finding their way to get to you and us whether it's outside or inside especially if we leave the windows and doors open. With all that being said please bring a bug spray and don't forget your sunscreen for those amazing warm sunny days! |
MOOSE RESORT is an AT YOUR OWN RISK PROPERTY.
Prior to booking please understand that all amenities provided for guest use are at your own risk.
The beach area does not have any form of lifeguard or regulated supervision. All guests should be VERY aware when crossing the highway separating the main property from the beach area. Children under 12 and pets must be accompanied to and while at the beach. Use of beach picnic areas, are at your own risk. US Highway 2 is a 2 lane highway speed limit 65. The Highway can get busy in the summer as it is the main east west southern corridor in the Upper Peninsula. Although at night it calms quite nicely as people settle in to their destinations. Our facility was built in 1951 originally as a log structure over time there were some major remodeling and of course our ongoing improvements. The effect of additional drywall and insulation added a pretty good benefit to noise reduction the thick walls between rooms (most are 8" inch thick or more) create a great barrier for room to room sound transmission. The sounds of the highway are mitigated nicely but you will hear a truck or loud Harley :-) They will be quite muted but it is the nature of the facility considering the proximity to the road. Overall If you have stayed at off the road motels and hotels before, we think you will be pleasantly surprised with our rooms sound quality. Even as every room has a panoramic view of Big Bay we have such an inviting lakefront across the road we would most definitely think you would want to get over there. As far as "how safe it is to cross?" We do have a sweeping view left and right on the road and we encourage people to take their time and just be aware. With the crossing in mind we provide a portable toilet changing room every summer on the lakeside to reduce the number of crossing's for families enjoying the beach/park area. To give a better understanding of our proximity to the highway and help with your questions , you can look at our drone video on our website and that may help. If there is anything else we can help with please don't hesitate to ask.
We want you to have a safe and enjoyable experience here at DA "MOOSE"!
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